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Privacy policy

Last updated:

This policy explains how Shanghai Mars Industrial Co., Ltd. ("Harvelt", "we") handles personal data collected through www.farm-machinery-factory.com.

Data we collect

When you submit an inquiry or newsletter form we collect the details you enter (such as name, email, phone/WhatsApp, company, country and message), the page you sent it from, and technical data needed to protect the form from abuse (IP address and browser user-agent).

Why we use it

  • To answer your inquiry and prepare quotations (legitimate interest / steps prior to a contract).
  • To send the newsletter you subscribed to (consent — you can unsubscribe at any time).
  • To prevent spam and keep the website secure.

Cookies and tracking

This website does not use advertising or analytics cookies. Your quote list is stored only in your own browser (local storage). Administrators of the inquiry dashboard use a strictly necessary session cookie.

Storage and retention

Inquiries are stored in a secured database hosted by Cloudflare and kept for up to 36 months after our last contact, unless a longer period is required for contracts or tax records.

Sharing

We do not sell personal data. We share data only with service providers needed to run the website and email (for example hosting), and with logistics partners when you place an order.

Your rights

You may request access to, correction of, or deletion of your data, or withdraw consent, by emailing [email protected]. You can also complain to your local data-protection authority.

Contact

Shanghai Mars Industrial Co., Ltd., Shanghai, China · [email protected]